FAQs - Records and Security
1. Are my records completely secure?
Yes. All access to the system is password protected. The smartanalysis website uses the highest available level of encryption (128 bit SSL). Our servers are held in a secure location with 24x7 security guards.
2. Are my records available to VOSA or the Police?
NO!
3. If I use Agency or Part Time Workers will I be charged for weeks they are not working?
No.
4. Can I have a copy of my records?
Yes. Your records are your property. Please contact us here, and we will arrange this for you.
5. Can I record holidays and sickness?
Yes. All days not working due to holidays etc. can be recorded and the WTD/RTD rules applied as required.
6. Can I get support if I have problems?
Yes. Please contact our support line - see details here. Please note that, unlike our competitors, our phone lines are charged at standard landline rates - we don't charge you premium call rates for the support you need.
Latest News
30/11/2011
Andrew's appointment will help to promote Exentra and our growing product and service offerings through our existing reseller network using traditional and new media channels. Read more >>
18/11/2011
New remote download products from Exentra - fully integrated with smartanalysis. Read more >>
17/11/2011
Turners (Soham) Ltd cut the cost of compliance with remote download of digital tachograph data. Read more >>
28/06/2011
We are delighted to announce the arrival of two new members into our Support Team - Jelena and Jamie. Read more >>
20/06/2011
Did you know that smartanalysis can receive and process data directly from the new generation of digital tachographs, and most other 'remote download' devices? Read more >>
Ex-VAT prices held!
04/01/2011
Today sees the increase in VAT from 17.5% to 20%. We would like to assure our customers that our ex-VAT analysis and product prices will remain unchanged. Read more >>
10/11/2010
We are pleased to announce two new solo plus™ Kits which include the popular DigiVU vehicle download device. Read more >>
28/07/2010
Despite the current tough economic climate, we have had a very successful 2009/2010 with our smartanalysis service being adopted by more and more transport operators here in the UK and also overseas. We have seen our processing figures go past the 1 million mark and on towards 1.5 million charts and digital daily records per month. Read more >>
24/02/2010
We have recently added new products to our range available for speedy online purchase. Our volume purchase prices are amongst the most competitive available anywhere.
Read more >>
27/01/2009
We have reviewed our prices to ensure that we continue to offer highly competitive prices across a whole range of tachograph products. Read more >>
Did you know?
smartanalysis is fully integrated with the leading vehicle remote download devices
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